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The revamped Motorola Razr foldable launches October 2, starting at $1,200

Foldable phones have had…quite the journey over the last few years. The second time appears to have been the charm for the Galaxy Fold, with a far more robust design than the first generation. And now Motorola’s hoping for similar luck with a revamped version of the Razr.
The Lenovo -owned brand announced this morning that the latest addition of the phone will officially launch in North America on October 2. And for a limited time, it will be available from select retailers — including Amazon, Best Buy, B&H and its own site — for $1,200. That’s a $200 initial discount for early adopters with faith that Motorola nailed it this time out.

Motorola gives its foldable Razr another go with the addition of a 5G model

The original version of the handset, launched last year, had everything working in its favor, from an iconic name to the latest in smartphone devices. Ultimately, however, it ran into poor reviews, keeping with a theme of the initial wave of foldables. It was a big letdown for a legitimately exciting device. Here’s what a spokesperson told TechCrunch about this latest model:

We’re confident in our foldable system, which is why we retained much of the same technology from the first iteration of Razr. While evolving Razr’s design to include 5G, we focused on areas to make mechanical refinements, based on direct consumer feedback.

Motorola throws back to the future with a foldable Razr reboot

Announced three weeks back, the new device will arrive in the States in a matter of days, sporting 5G connectivity and a lower price than the original (on top of the aforementioned limited time discount). AT&T and T-Mobile will also be carrying the new model.

The revamped Motorola Razr foldable launches October 2, starting at $1,200

Motorola gives its foldable Razr another go with the addition of a 5G model

Last year’s Motorola Razr reboot should have been a slam-dunk. An iconic name attached to a cutting-edge form factor — what could possible go wrong? A lot, turns out, especially in the world of foldables, where nothing seems to go according to plan. Some questionable design choices gave rise to a poorly reviewed device that continued the trend of foldable stumbles.

Motorola throws back to the future with a foldable Razr reboot

This week, however, the reboot is back. And this time, it’s, well, refined. In a blog post announcing the launch of the “New Razr With 5G,” the Lenovo-owned brand is quick to note that, “We’ve heard from consumers that they feel tethered to their devices and want a way to stay connected while still living in the moment.” To put a finer point on it, here’s a quote offered to TechCrunch from a spokesperson:

We’re confident in our foldable system, which is why we retained much of the same technology from the first iteration of Razr. While evolving Razr’s design to include 5G, we focused on areas to make mechanical refinements, based on direct consumer feedback.

In other words, the new Razr is the device that consumer feedback built. Now with 5G. It’s in keeping with the new version of the Galaxy Fold that Samsung recently launched. As many in the industry anticipated, the initial round of foldable devices would bump up against many of the issues commonly attributed to first-generation devices. Here that means an update to things like the hinge, which drew some heat from reviews the first time around.

Attempt to fold Motorola’s Razr 100,000 times doesn’t go great

There’s also an improved camera — another issue with the original. This time out, it’s a quad pixel 48-megapixel sensor with improved low-light shots and faster autofocus. There’s also a 20-megapixel one inside the device. The battery — another pain point on the original — has been upgraded slightly, from 2,510mAh to 2,800mAh. The company says it’s an “all day” battery, though the demands of 5G might have something to say about that. I suspect the demands of thinness really presented a brick wall when it comes to maxing out battery capacity.
The 5G comes courtesy of the Snapdragon 765G processor. That maintains the original’s inclusion of a mid-range processor (710 last time out), but this time Qualcomm has included next-gen wireless in an attempt to speed up adoption. At $1,400, it’s $100 less expensive than the original, but it’s certainly still pricey enough to make a middling processor a definite headscratcher. It’s true you’re paying for the foldable screen here, of course, but at that price, everything really ought to be the latest and greatest.
The new New Razr will be available in the fall.

Motorola gives its foldable Razr another go with the addition of a 5G model

One year later, the future of foldables remains uncertain

Yesterday, Samsung announced that the Galaxy Flip Z sold out online. What, precisely, that means, is hard to say, of course, without specific numbers from the company. But it’s probably enough to make the company bullish about its latest wade into the foldable waters, in the wake of last year’s Fold — let’s just say “troubles.”
Response to the device has been positive. I wrote mostly nice things about the Flip, with the caveat that the company only loaned out the product for 24 hours (I won’t complain here about heading into the city on a Saturday in 20-degree weather to return the device. I’m mostly not that petty).
Heck, the product even scored a (slightly) better score on iFixit’s repairability meter than the Razr. Keep in mind, it got a 2/10 to Motorola’s 1/10 (the lowest score), but in 2020, we’re all taking victories where we can get them.
There’s been some negative coverage mixed in, as well, of course; iFixit noted that the Flip could have some potential long-term dusty problems due to its hinge, writing, “it seems like dust might be this phone’s Kryptonite.” Also, the $1,400 phone’s new, improved folding glass has proven to be vulnerable to fingernails, of all things — a definite downside if you have, you know, fingers.

Living with the Samsung Galaxy Z Flip

Reports of cracked screens have also begun to surface, owing, perhaps, to cold weather. It’s still hard to say how widespread these concerns are. Samsung’s saving grace, however, could well be the Razr. First the device made it through a fraction of the folds of Samsung’s first-gen product. Then reviewers and users alike complained of a noisy fold mechanism and build quality that might be…lacking.
A review at Input had some major issues with a screen that appeared to fall apart at the seams (again, perhaps due to cold weather). Motorola went on the defensive, issuing the following statement:

We have full confidence in razr’s display, and do not expect consumers to experience display peeling as a result of normal use. As part of its development process, razr underwent extreme temperature testing. As with any mobile phone, Motorola recommends not storing (e.g., in a car) your phone in temperatures below -4 degrees Fahrenheit and above 140 degrees Fahrenheit. If consumers experience device failure related to weather during normal use, and not as a result of abuse or misuse, it will be covered under our standard warranty.

Consensus among reviews is to wait. The Flip is certainly a strong indication that the category is heading in the right direction. And Samsung is licensing its folding glass technology, which should help competitors get a bit of a jump start and hopefully avoid some of the pitfalls of the first-gen Fold and Razr.
A new survey from PCMag shows that 82% of consumers don’t plan to purchase such a device, with things like snapping hinges, fragile screens and creases populating the list of concerns. Which, honestly, fair enough on all accounts.
The rush to get to market has surely done the category a disservice. Those who consider themselves early adopters are exactly the people who regularly read tech reviews, and widespread issues are likely enough to make many reconsider pulling the trigger on a $1,500-$2,000 device. Even early adopters are thrilled about the idea of beta testing for that much money.
Two steps forward, one step back, perhaps? Let’s check back in a generation or two from now and talk.

One year later, the future of foldables remains uncertain