Архив рубрики: mobile applications

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Top anonymous social app NGL forced to stop tricking its users

A popular anonymous social app that was misleading its users with fake messages has been forced to change. The top-ranked app NGL, which became the No. 1 app on the U.S. App Store in June, quietly rolled out an update yesterday that sees it now informing users when they receive messages that aren’t from their friends — as users had been previously led to believe. Before, NGL sent these fake messages as a means of creating engagement, then charged for “hints” about the message’s sender.
The app has also now lowered its subscription pricing, which promises to reveal details about who is behind the anonymous messages.
NGL is one of a handful of anonymous social apps that had recently shifted their attention to Instagram after Snapchat cracked down on apps of this nature using its developer tools, as part of Snap’s broader efforts to reduce harm to minors.
To use NGL, users would tap a button in the app to copy a unique URL they could share with friends and followers across the web.
Image Credits: NGL App Store listing
While Snap could prevent direct integrations with its own developer tools, NGL users could still copy and paste the special link into their Snapchat Stories or wherever they chose — like Twitter or any other app. However, a “Share” button in the app made it easy to post directly to Instagram Stories. Then, when others saw the link on their friend’s Story or post, they could click it to anonymously ask that person a question. These questions would appear as messages in NGL’s in-app “Inbox” for users to read and respond to.
However, NGL had a trick up its sleeves. If users didn’t get any engagement on their shared link, the app itself would generate messages automatically. Users had no real way of knowing that these messages were actually fake questions the app was sending them. But many suspected that was the case as the questions sounded like things their friends wouldn’t ask. (We confirmed the messages were fake by generating an NGL link but not sharing it. We then received messages).
NGL’s app reviews have been filled with complaints that its questions seemed to be coming from bots. What’s worse, the app developer was charging users for “hints” to learn more about who was asking the question. This means users were paying, in some cases, for hints about bots!  This could be considered fraud. (We’d advise impacted users to request refunds from Apple.)
The NGL app got its ideas from rival Sendit, a similar social app that also offers a variety of Snapchat games. In fact, Sendit’s maker is now suing NGL for stealing its ideas — the NGL developer previously worked on Sendit before realizing the potential in simply cloning the idea and raking in the money himself. As it turns out, there is some business to be had here. By July, NGL had topped 15 million downloads and had pulled in  $2.4 million in revenue by selling its subscriptions.

Anonymous social app NGL tops 15M installs, $2.4M in revenue as users complain about being scammed

TechCrunch had called out NGL for its misleading tactics and, apparently, someone was listening. (Actually, we do understand there was a discussion between the developer and Apple about this). NGL has not commented.
Yesterday, NGL issued an update that now sees it labeling its fake messages with a tag that reads “sent with from the NGL team.” This is meant to indicate the message is not from a friend but from the app itself. (Arguably, the wording could be clearer. Some users — particularly among its target market of young adults —  could interpret this tag to mean the message is simply being delivered by the app.)
These messages also don’t show a subscription prompt. In addition, the subscription cost was lowered a bit, from $9.99/week to $6.99/week and now includes other features beyond “hints.” For instance, it touts users will get “early access” to exclusive games besides the anonymous Q&A. One of the paid games is already included — an anonymous confessions game.
The app’s rival Sendit’s Q&A feature had worked in much of the same way and it, too, just updated its subscription. Now, instead of just charging for hints, Sendit “Diamond members” can reveal the name and Bitmoji of the sender (in some cases), access exclusive games, unlock a custom icon and remove ads from the experience, the app claims. However, its pricing still remains $9.99 per week.
Though the viral buzz around these apps has since died down a bit, they still remain highly ranked. NGL is the No. 9 app on the U.S. App Store’s Lifestyle charts and Sendit is No. 12 among Social Networking apps.
Top anonymous social app NGL forced to stop tricking its users

Kids and teens now spend more time watching TikTok than YouTube, new data shows

Kids and teens are now spending more time watching videos on TikTok than on YouTube.
In fact, that’s been the case since June 2020 — the month when TikTok began to outrank YouTube in terms of the average minutes per day people ages 4 through 18 spent accessing these two competitive video platforms. That month, TikTok overtook YouTube for the first time, as this younger demographic began averaging 82 minutes per day on TikTok versus an average of 75 minutes per day on YouTube.
In the years since, TikTok has continued to dominate with younger users. By the end of 2021, kids and teens were watching an average of 91 minutes of TikTok per day compared with just 56 minutes per day spent watching YouTube, on a global basis.
This new data is based on kids’ and teens’ use of TikTok and YouTube across platforms, which was compiled for TechCrunch by parental control software maker Qustodio using an analysis of 400,000 families who have accounts with its service for parental monitoring. The data represents their real-world usage of apps and websites, not an estimate.
And to be clear, these figures are averages. That means kids aren’t necessarily sitting down to watch an hour and a half of TikTok and an hour of YouTube every day. Instead, the data shows how viewing trends have changed over time, where some days kids will watch more online video than others, and will switch between their favorite apps.
However, the broader picture this data paints is one where the world’s largest video platform may be losing its grip on the next generation of web users — specifically, Gen Z and Gen Alpha. Gen Z is typically thought to include people born between the mid- to late-1990s and the 2010s. Meanwhile, Gen Alpha — a generation whose childhood was put on pause by Covid, then driven online — includes those born after the early to mid-2010s.
In a prior annual report, Qustodio had analyzed kids’ app usage and found that TikTok was nearing YouTube in terms of average time spent. However, that report examined the data in a somewhat clunky fashion. It had included early 2020 app usage in a report largely focused on 2019 trends — a decision the firm had made at the time in order to highlight the increased connectivity taking place at the beginning of the pandemic. The report also focused on a handful of top markets, rather than global trends.

Kids now spend nearly as much time watching TikTok as YouTube in US, UK and Spain

The new data, compiled upon TechCrunch’s request, has been cleaned up to provide a clearer picture of the year-over-year shift in video viewing trends among the web’s youngest users.
According to the firm’s findings, YouTube was still ahead in 2019 as kids and teens were spending an average of 48 minutes on the platform on a global basis, compared with 38 minutes on TikTok. But with the shift in usage that took place in June 2020, TikTok came out on top for 2020 as a whole, with an average of 75 minutes per day, compared with 64 minutes for YouTube.
This past year, the averages grew even further apart. In 2021, this younger demographic spent an average of 91 minutes per day on TikTok versus just 56 minutes on YouTube.
Image Credits: Qustodio data
Image Credits: Qustodio data
The firm also broke out metrics for leading countries like the U.S., the U.K. and Spain, which demonstrate an even more incredible shift on a regional basis, compared with the global trends. For example, U.S. kids and teens last year spent an average of 99 minutes per day on TikTok versus 61 minutes on YouTube. In the U.K., TikTok usage was up to a whopping 102 minutes per day, versus just 53 minutes on YouTube. These figures include both website and app usage, we should note.
YouTube, no doubt, is well aware of this shift in consumer behavior as are all other social app makers, including Meta and Snap. That’s why YouTube, Instagram, Facebook and Snapchat have all now copied TikTok’s short-form vertical video feed with their own products.
In YouTube’s case, that’s YouTube Shorts, a short video platform the company believes will prove to be a discovery engine that will drive users to its long-form product. The company recently touted that YouTube Shorts had topped 1.5 billion logged-in monthly users, and suggested that channels producing videos of different lengths were seeing gains in watch time. It didn’t, however, share any specific figures on that front.
YouTube’s first-party data, of course, takes into account a broader global audience — not just kids and teens. And it includes cross-platform usage on phones, tablets, the web, smart TVs, game consoles, connected devices and more.
But despite Shorts’ growing adoption per YouTube’s data, Qustodio’s research seems to indicate younger people have simply been opting for the short-form content provided by TikTok. At the same time, TikTok has been slowly pushing its user base to consume longer videos. This year, for instance, TikTok expanded the max video length to 10 minutes, up from its earlier expansion to 3 minutes. And while most TikTok videos are not multiple minutes long, the “optimal” video length for a TikTok video has been growing.
In 2020, TikTok told creators that 11 to 17 seconds was the sweet spot to find traction. In November 2021, it amended that to 21 to 34 seconds.
Over time, this could also help to drive up the average watch time on TikTok as well.
Qustodio’s larger annual report on digital trends indicates YouTube isn’t the only app to feel the impact of TikTok’s rise and the unique interests of Gens Z and Alpha. Young people use a different mix of apps than the generations before — like Roblox, for instance, which has been used by 56% of kids, or Snapchat, used by 82%. On average, they are totaling 4 hours of screen time per day, which includes educational apps.
The good news for YouTube, however, is that it’s still ahead of other video streaming services in terms of time spent.
Globally, kids spent 56 minutes per day on YouTube last year, ahead of Disney+ (47 min), Netflix (45 min), Amazon Prime (40 min), Hulu (38 min) and Twitch (20 min)
Kids and teens now spend more time watching TikTok than YouTube, new data shows

Consumers swap period tracking apps in search of increased privacy following Roe v. Wade ruling

Consumers are ditching their current period tracking apps in favor of what they perceive to be safer options in the wake of the Supreme Court’s Roe v. Wade decision that allows individual U.S. states to criminalize abortion. The app switching trend is impacting all manner of period tracking apps, including leading app Flo, which owns a 47% share of the period tracking app market in the U.S., according to data provided by Apptopia. The app may have both lost customers to rival apps while gaining new users from others over the weekend. Other apps are seeing similar trends.
The patterns of app switching indicate consumers are seeking increased privacy, as many of those gaining from this trend are companies that have made public statements in support of strengthened data security and privacy practices. But it’s also clear that consumers don’t necessarily have a good understanding of which apps to trust given that the current beneficiary of this increased switching activity is a potentially problematic app called Stardust, which had yet to implement its new privacy protections at the time it was making promises to users.
As a result of its claims, Stardust saw its daily average downloads increase by as much as 6,000% over the past weekend, Apptopia said. The relative newcomer to the period tracking market drew attention by promoting itself as a small, women-led team that wanted to provide users with a more secure app. Those claims resonated with consumers, driving the app to No. 1 on the App Store on Saturday. But in terms of data security, being a small team is not necessarily an advantage. TechCrunch found various data privacy issues with the version of the app that users downloaded over the weekend, including its sharing of users’ phone numbers with a third party.

Period tracker Stardust surges following Roe reversal, but its privacy claims aren’t airtight

Despite these issues, app intelligence firm Sensor Tower said the app gained 82% of its total 400,000+ lifetime installs this past Saturday through Sunday.
Another top app, Clue, also benefited from consumers seeking alternatives. Apptopia found Clue’s app saw a 2,200% increase in installs over the weekend after it made comments in the press that it won’t divulge sensitive information to states. Sensor Tower reported Clue had also reached its highest-ever rank on Saturday as the No. 15 overall free app on the App Store. It has since dropped to No. 93, which suggests the rank change had been the result of a surge of app switchers.
Image Credits: Clue
Several other apps saw increased installs on Saturday, June 25, too. Compared with the month of June, Glow’s ovulation app saw its average daily downloads jump 21% and its period tracker Eve saw average daily installs increase 83%, Apptopia said. An app called Natural Cycles – Birth Control saw average daily installs rise 53%; another called Period Tracker by GP Apps saw a 17% increase; and the app Femometer saw a 10% increase. Single-digit increases were also seen in apps, including My Calendar – Period Tracker and Ovia Fertility & Cycle Tracker, the firm found.
Finally, leading app Flo moved up slightly on Saturday as a result of the app switching activity. Flo jumped from No. 197 on June 23 before the ruling to No. 187 on Saturday, June 25, Sensor Tower said. It’s now moved up more to No. 180 as of the time of writing. It’s worth noting that Flo’s average daily installs had been on the decline for several months, Apptopia had reported — in part, likely due to news of its 2021 settlement with the FTC over earlier privacy violations. That indicates consumers had been thinking about data privacy well before the Supreme Court ruling.
Image Credits: Flo (opens in a new window)
After the court’s decision on Friday, Flo issued a statement in hopes of stemming the tide of app switchers or those inclined to delete their accounts. It said:
Flo will always stand up for the health of women, and will do everything in its power to protect the data and privacy of our users. To add to our security measures already in place (read more about that here), we will soon be launching a new feature called “Anonymous Mode” – an option that allows users to remove their personal identity from their Flo account. Lastly, Flo will never require a user to log an abortion or offer details that they feel should be kept private, and users can delete their data at any time. We firmly believe that our users deserve complete control over their data and we are here to support our users every step of the way.
Clue also issued a lengthy response to Roe v. Wade on its website, which stressed its adherence to strict European data privacy laws and use of encryption. GP Apps, the maker of Period Tracker, published a strong statement, as well, though its privacy policy indicates that it would comply with legal requests and subpoenas. (However, it noted that consumers can opt to use its account without an online account, which would then only store data locally on the user’s device.) Other companies have published statements on their websites and social media accounts, as well.
But without a deeper analysis of each company’s privacy policy and more sophisticated testing of each app’s privacy and security protections, it’s hard to recommend that the use of any third-party period tracking app is a 100% safe decision at this time, regardless of their statements and claims.
One possible solution to this problem is to simply use Apple’s Health app alone for the time being, where end-to-end encryption of users’ Health records is available through iCloud. Unfortunately, data on Apple’s first-party apps isn’t available, so we’ll never know how many consumers made this choice.

Supreme Court overturns Roe v. Wade: Should you delete your period-tracking app?

Consumers swap period tracking apps in search of increased privacy following Roe v. Wade ruling

New report examines the number of downloads it takes to hit the top of the App Store

New analysis indicates it’s gotten harder to get an app to the top of the App Store, in terms of downloads, over the past several years. According to new data from app intelligence firm Sensor Tower, the number of downloads needed for an app to break into the No. 1 position on Apple’s iPhone App Store in the U.S. has climbed by 37% since 2019. Specifically, it estimates an app now requires approximately 156,000 downloads on a given day to hit the top spot, up from 114,000 daily downloads back in 2019.
But to be clear, downloads alone don’t move an app to the top of the charts. It’s only one of several factors that Apple’s ranking algorithm takes into account for managing its Top Charts.
Image Credits: Sensor Tower
In the early days of the App Store, Apple soon realized that downloads alone would give developers an easy way to buy their way to the No. 1 spot.
It then expanded its ranking algorithm to make it more complex — and more of a mystery. Another firm, Apptopia, believes it has reverse-engineered the current version of this algorithm, which is said to consider numerous factors like velocity, app usage, quantity of new users and more.
That said, downloads are still a part of the equation here, and an interesting factor to examine, given how little information there is about how Apple’s App Store ranks actually work.
Among the new findings, Sensor Tower noticed that Apple appeared to have adjusted the ranking algorithm to address the impacts of the COVID-19 pandemic in 2020.
It reports that in 2020, the number of downloads it was taking an app to hit No. 1 on the U.S. App Store hit a record high of 185,000, up 62% year-over-year. That would be in line with the overall boost seen in app downloads and usage that was occurring as consumers stayed at home under government lockdowns, while schools, stores and workplaces closed.
Getting to the same position on Google Play was easier at that time, however, as the number of daily downloads required grew just 5% year-over-year to reach 87,000 in 2020.
Image Credits: Sensor Tower
Since then, the number of daily downloads needed to reach No. 1 has declined on both marketplaces as post-COVID trends (or rather, post-lockdown trends) have normalized app usage.
This year, Sensor Tower estimates apps must reach a median of 156,000 daily installs to reach No. 1 on the App Store, as noted above, but Android apps now need just 56,000 installs, down 33% from the 83,000 required in 2019.
Breaking into the top 10 on the U.S. App Store also requires more effort than hitting that same position on Google Play.
Per the report’s findings, it now takes approximately 52,000 daily downloads to get into the Overall Top 10 on the App Store, up 2% from the 51,000 required to reach the Top 10 in 2019. But Android apps only need 29,000 daily downloads, which is down 9% from 2019 levels.
Image Credits: Sensor Tower
Image Credits: Sensor Tower
Still, these figures are approximations reached from trends across the respective app stores.
When looking at figures in more detail on a per-category basis, there are different trends to be found. For instance, on the App Store, it’s tougher to break into the Top 10 free iPhone apps for those ranked in the Entertainment category than others like Shopping, Social Networking, Travel or Finance. Android is similar in that it also sees Entertainment as needing more daily installs, but this is followed by the Shopping, Tools, Finance, then Communication categories.
Image Credits: Sensor Tower
Image Credits: Sensor Tower
It’s worth pointing out that these trends only hold true for mobile apps, not mobile games. That’s an entirely different matter.
When looking at mobile games, Sensor Tower found iPhone games now require a median of 93,000 downloads to hit No. 1 while Android games need 37,000 installs. These figures are down from 2019 levels, dropping by 46% and 68%, respectively.
The report also notes that, historically, it’s taken fewer installs for games to get into the Top 10. So far in 2022, iPhone games have needed 26,000 daily downloads to reach the Top 10, down 40% from 43,000 in 2019. And Android games needed just 16,000 daily installs, down 52% from 33,000 in 2019.
While much of the new report is focused on the U.S. market, Sensor Tower did examine how the U.S.’s Top 10 compared to other countries.
Here, it found that it’s much tougher for non-game apps in China to reach the Top 10 — requiring more than twice the number of daily downloads as in the U.S. at 108,000 (China) versus 52,000 (U.S.)
But on Android, it’s India that is the most difficult market to top, requiring 292,000 daily downloads to reach the Top 10 in the free charts for non-game apps.
Image Credits: Sensor Tower
Image Credits: Sensor Tower
While the data here is worth investigating, this analysis doesn’t take into account the other factors apps and games require to climb the charts, so it’s not a complete picture of how or why apps can climb to the top of the app stores.
In addition, there have been some hints that Apple may have been adjusting its algorithms even more in recent weeks, as bigger apps like Facebook, Netflix, Snapchat and others have taken ranking hits since around mid-April, Apptopia told us last month, when we inquired how relative unknown apps had been finding their way to the Top 10. This could be a test or a more permanent change meant to give smaller apps a chance to stand out and be discovered amid the tech giants, but more time will be needed to conduct that analysis.
Still, this sort of tweaking could help to highlight a variety of apps that are benefitting from marketing, promotions, and other trends. This might explain why Planet Fitness is No. 2 on the Top Free Charts in the U.S. today, for instance — the company gave teens free gym passes for the summer. Meanwhile, DIRECTV’s recent consolidation of its apps has driven it to No. 3, while the newcomer social networking app LiveIn, popular among teens, is now sitting higher than Facebook and Snapchat at No. 7.
New report examines the number of downloads it takes to hit the top of the App Store

Poparazzi hits 5M+ downloads a year after launch, confirms its $15M Series A

Poparazzi, the anti-Instagram social app that hit the top of the App Store last year, is today, for the first time, detailing the growth stats for its business, its future plans and its previously unconfirmed Benchmark-led Series A round. The L.A.-area startup now reports its iOS-only has seen over 5 million installs in its first year, with users primarily in the Gen Z demographic.
The startup says that 75% of its users are between the ages of 14 and 18 and 95% of users are between 14 and 21. Most of its users are U.S. based, and to date, they’ve shared over 100 million photos and videos on the app.
While the startup positioned itself as an Instagram alternative where friends create your profile, the app’s competition today is not really the established tech giants. Instead, it’s the newer set of “alternative” social media apps that are targeting a younger crowd, like Yubo, Locket, LiveIn, HalloApp, BeReal and others. In general, this group of apps shares a thesis around how big tech is no longer the best place to connect with your real-life friends. With differentiated angles, they all claim to offer that opportunity.
Some of these are already outpacing Poparazzi. Yubo says it’s seen 60 million sign-ups to date. BeReal, which has declined press, has an estimated 12.3 million global downloads, according to app intelligence firm Sensor Tower. The firm also reports that Locket has seen about 18.7 million worldwide installs to date, while LiveIn has hit a little more than 8 million installs. (Sensor Tower also sees 4.6 million downloads for Poparazzi, which is largely in line with the startup’s claims, as these estimates aren’t an exact science.)
This heated competition among alternative social apps could explain why Poparazzi is taking to its blog today to share its metrics and confirm its financing after a year of silence. (Or it could be that it’s hiring.)
Image Credits: Poparazzi
Though Poparazzi appears to be an overnight viral sensation, it’s actually taken 3 years to get to this point, explains co-founder and CEO Alex Ma. He, along with his brother, co-founder Austen Ma, went through several pivots to get to Poparazzi, he told TechCrunch.
“Poparazzi was maybe the 11th or 12th app that we built,” Alex says. Among those was the audio social network TTYL, a sort of “Clubhouse for friends.” But, says Alex, 9 months into TTYL the team realized that things weren’t working and they made the decision to wind it down.
The co-founders understood that most social apps fail and had decided the best thing to do was to keep building and experimenting until one hit. At other points, they tested a live texting app called Typo and many other social experiences. But when they built Poparazzi, they knew from day one it was something special. The app blew up, primarily among high schoolers, who were testing the app via TestFlight.
The app’s idea was, effectively, to turn one of Instagram’s core features — photo tagging — into a stand-alone experience. But in its case, photo tagging wasn’t an afterthought; it was the full focus.
Image Credits: Poparazzi
On Poparazzi, users can create social profiles for photo-sharing purposes, but only your friends are allowed to post photos to them. That makes your friends your own “paparazzi,” of sorts — which is how the app got its name.
“It started off almost like a novel, dumb idea — like, what if you could build Instagram but didn’t let people post photos of themselves?” Alex says. “But the more we thought about it, the more we realized we were actually fundamentally changing the engine of what drives social today. And that was the big bet.”
To its credit, Poparazzi perfectly executed a series of growth hacks to generate buzz for its app that drove downloads at launch. The app launched on May 24, 2021, and quickly shot to the No. 1 position on the App Store.

Poparazzi hypes itself to the top of the App Store

Like many apps now, it smartly leveraged the TikTok hype cycle to drive App Store preorders. This helped to ensure the app would hit the Top Charts as soon as it became publicly available, given how the App Store ranks apps based on a combination of downloads and velocity, among other factors. Poparazzi also implemented a clever onboarding screen that used haptics to buzz and vibrate your phone as its intro video played — something that helped generate word-of-mouth growth as users took to Twitter to post about the unique experience.
But the app also bypassed some best practices around user privacy by requesting full access to users’ address books to get started. This allowed it to instantly match users to their friends based on stored phone numbers and quickly build a social graph.
However, it overlooked the fact that many people, particularly women, store the phone numbers of abusers, stalkers and exes in their phone’s contacts, so they can use the phone’s built-in tools to block the person’s calls and texts. Because Poparazzi automatically matched people by phone number, abusers could gain immediate access to the user profiles of the people they were trying to harass or hurt.
Alex says Poparazzi has since taken steps to address this, but explains the thinking around the original decision.
“It’s really hard to compete with Facebook, Snapchat and Instagram for the social graph,” he says. “So the starting point for building a social app typically is the address book because that’s the place where we can get information.” Plus, he adds, “I think the value of the app is close to zero without that initial friend graph.”
Image Credits: Poparazzi
The app also rolled out other new features over the past year, including the ability to block and report users, and it’s invested in machine learning–powered content moderation for detecting things like nudity or hate speech. It’s added the ability to upload from the camera roll; provided support for video, messaging, comments and captions; and introduced in-app challenges that encourage participation — like “pop a friend eating ice cream,” “pop a friend at a mall,” or “pop a road trip.”
It’s now working to allow users to set their profiles to private and is planning an Android version. Longer term, it may monetize via events or merchandise, not ads — but this is still largely to be determined.
Prior to today’s update, the broad strokes of Poparazzi’s A round were already known.
In May 2021, Newcomer scooped the news that Benchmark partner Sarah Tavel had led Poparazzi’s “approximately $20 million” Series A, beating out Andreessen Horowitz for the deal. Alex says the round was actually a $15 million Series A, and confirmed Tavel joined its board.
This is on top of the company’s $2 million seed round closed in late 2018, before Poparazzi was developed. That round was led by Floodgate and included other investors like SV Angel, Shrug Capital and various angels. (Disclosure: unbeknownst to us until now, former TechCrunch co-editor Alexia Bonatsos was among them.) Floodgate’s Ann Miura-Ko joined the board with that fundraiser.
The funding gives Poparazzi, now a team of 15, a runway of over 2 years, Alex says.
And although some of the competition may be ahead of it for now, the startup believes in its potential largely because its premise is unique. Unlike every other social app on the market, it’s not for performative social media.
“We’re very different in the sense that it’s not about yourself,” Alex points out. “We’re putting the attention on the people you’re physically with, and the people that are in your life, rather than on yourself.”
Poparazzi hits 5M+ downloads a year after launch, confirms its $15M Series A