Facebook will reveal at its F8 conference a new class of group bots that work inside Messenger group chats. These group bots can keep users informed about real-time news such as a sports game’s progress, e-commerce deliveries and more. Read More
Facebook’s Messenger bots may not be having the impact the social network desired. Just yesterday, online retailer Everlane, one of the launch partners for the bot platform, announced it was ditching Messenger for customer notifications and returning to email. Following this, Facebook today announced an upgraded Messenger Platform, which introduces a new way for users to interact with… Read More
As Messenger’s bots lose steam, Facebook pushes menus over chat
A startup that originally launched as an AI-powered virtual assistant, Mezi, has pivoted to focus on travel only. And why not? There’s little to do online that’s more annoying than booking flights, hotels and everything else you need just to take a break, or be somewhere for work. Mezi’s newly designed app allows users to find and book flights and hotels and make… Read More
AI-powered virtual assistant, Mezi, pivots to focus on travel
Here come the fashbots, and this time they might actually be useful. Facebook’s seemingly half-baked chatbot platform soured many on the potential of conversation user interfaces. The first bots built by outside developers back in April were clumsy and more trouble than just using a website. So Facebook’s Creative Shop is getting involved, working with bot maker Msg.ai and the… Read More
Facebook steps in to prove the value of chatbots with Tommy Hilfiger
Big purchases are scary to make online without anyone there to quell your fears and answer questions. Operator’s app wants to give you the same peace of mind, not with mechanical chat bot responses, but through real humans with knowledge about whatever you’re buying. Today Operator 2.0 launches with a new Discovery tab where curators assemble recommendations about their… Read More
Operator fuses bots with humans to build cyborg shopping experts